![]() ![]() ![]() Easily share images and recordings via your favorite social network or through email and text. Monitor your home or business, in real-time, on your Smart Phone or Tablet. NOTE: Not all features apply to all models. Night Owl Protect lets you view all of your devices in one easy to use mobile app.Please refer to your product’s specifications for applicable features. Visit us at for more information on all our products and services. Monitor your home or business, in real-time, on your Smart Phone or Tablet.Įasily share images and recordings via your favorite social network or through email and text. Staying connected to your devices allows you to protect your world from potential threats. Night Owl Protect lets you view all of your devices in one easy to use mobile app. WARNING: This application uses data to connect your Cameras to your Smart Device. If you exceed your data plan limit, this may result in additional usage charges. government’s stance on protecting our nation per Section 889 of the National Defense Authorization Act (NDAA). Unlike other brands, Night Owl products do not contain any essential components from specific banned China-based companies.Īdditionally, Night Owl is in compliance with the U.S. Night Owl Security Products is a leading innovator in the security technology industry and is one of the only U.S.-based, U.S.-owned security companies. We have multiple products, with different features, that use the Night Owl Protect mobile application. It is highly recommended to contact your phone service provider to know the limit of your data plan before using this video streaming application.Īt Night Owl, all our products are proudly designed and engineered in the United States by skilled personnel, so we can make your privacy and security our top priority. Our video surveillance equipment is used by homeowners, businesses, federal and municipal organizations, retailers, dealers, distributors, and integrators across the globe. We are proudly compliant with the new FCC Covered List and strongly believe in the importance of protecting Human Rights and the national security of the U.S.A. When connected to a 3G or 4G LTE network, the live video feed from your Camera will be considered streaming data by your phone service provider and will contribute to any data or download limit your phone data plan may have. Solve Night Owl Protect black/white screens issue on Android:įollow the Night Owl Protect android app crash troubleshooting guide Here → Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".Again, got Night Owl Protect » "Mobile Data" » "Allow Background Data Usage".Click Night Owl Protect » "Force Stop".On android, goto "Settings" » "Apps" or "Manage Apps" tab.This issue is usually caused by your network. This Clears both data and cache.įix Night Owl Protect unable to contact server/ Night Owl Protect internet connection errors on Android: On your device, goto "Settings" » click "Apps" » select "Night Owl Protect app" » click "Storage" » click "Clear Data" option.Clear Night Owl Protect App Cache and Data:. ![]() Update Night Owl Protect to the latest version on PlayStore.On android, goto "Settings" » click Night Owl Protect app.Click the “ help” button at the bottom right of the page.Fix Night Owl Protect not working on Android, crashes, errors or is unresponsive:įollow these steps to resolve intermittent Night Owl Protect app issues:.Once you have updated your firmware, follow these three easy steps every time you contact Technical Support: Once on the support page for your series / model you will find the most recent firmware and upgrade instructions. However, if you would rather do it manually, just go to the Night Owl Technical Support Homepage and type your series / model number into the search bar. The easiest and fastest way to update your firmware is to connect your Night Owl device to the internet and follow the on-screen prompts in the Startup Wizard. Frequently, our customers have issues with their Night Owl products because they have not installed the latest firmware. Visit the How To Videos page or the Night Owl Protect Helpful Videos Pageīefore clicking the chat button, please make sure you have updated the firmware on your device. Instructional videos for our most popular products. If you still need help, please click the chat button at the bottom right of the page. However, you can easily reset your App or DVR / NVR password yourself. Enter your series / model number into the search bar for help articles and how-to videos for your specific device.įor your privacy and security, our Technical Support team cannot provide you with a new password.Find your series / model number on your device support sticker.Support is always available on our technical support website at where you will find an extensive knowledgebase containing all the apps, tutorials and how to videos you need. Everything you need is right here with self help tools. ![]()
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